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Online Test Customer Service
Due to the large number of online test takers, we are unable to return phone calls regarding the online Enneagram or Instinctual Subtypes Tests.

If you are having technical difficulties with the tests please email us at:

info@enneagram.net

We will email you back with further instructions or a refund within 24 hours in most cases.

Katherine Chernick Fauvre
David W. Fauvre, MA

Enneagram Explorations
1146 Chestnut Lane
Menlo Park, CA 94025

Office Phone*
(650) 327-4404

Messages left regarding the tests will not be returned.
Please send an email. Thank you.

Click below to contact us via email:
Enneagram Explorations

Thank you,
David & Katherine

Enneagram Explorations Product and Test Return Policy

We offer a 100% satisfaction guarantee on all our products except for downloadable audio mp3s and digital ebooks or other digital downloadable products.

If you are unhappy with our physical products: booklets, Enneacarsds, or CDs or an online test you can return them for a full refund, not including shipping, if they are in like new condition for a period of 30 days after your order was received.

Product Shipping Policy
All products are shipped within 48 hours of your order.
If a product is back ordered you will be notified by email within 48 hours of your order.

To return a product please first contact us by email info@enneagram.net

Privacy Policy
We not ever sell customer emails or addresses.